Bestware Hardware Production Co., Ltd.

Solemn Promise

100% Product Qualification Rate at Factory Shipment!

100% Customer Complaint Resolution Rate!

100% Metal Components Utilize 304/316 Stainless Steel (Unless Specified Otherwise)!

Ergonomic Details for an Exceptional User Experience!

"Quality is the result of the production process, not just the outcome of inspections." is the core philosophy of Bestware's quality management. Quality management is deeply ingrained in every detail of our research and development, as well as production processes, rather than merely relying on final inspection stages. We are committed to ensuring excellence at every step, utilizing ATEQ high-precision leak detectors to achieve 100% leak-free products, accompanied by a comprehensive quality control system that spans from new product development to bulk production, ensuring that every product is a masterpiece.

Bestware Adhere Strictly to Standardized Procedures

New Product Development Quality Control

At the nascent stage of product development, we are committed to fundamentally ensuring the practical effectiveness and solid reliability of our products through meticulous design and deep insights into customer needs. Before mass production, we rigorously test every sample to identify and eliminate flaws in the design phase, ensuring products exceed customer expectations and set a strong foundation for successful production.
Mass Production Quality Control

Thoroughly examines and analyzes the monitoring data collected during the production process, aiming to precisely enhance product quality, effectively increase production yield, and significantly reduce delays, thereby ensuring efficient and smooth production.
After Sales Quality Control

Good products need solid after-sales management. We've built an efficient control system for continuous improvement and customer satisfaction.

Sample Test

Functional Test

Assembly Test

Usage Test
Strength Test

High Temperature Test

High Pressure Test

Life Cycle Test

Load Test(hose)

Tensile Test
Appearance Test

Salt Spray Test

Acid Resistance Test

Adhesion Test
Mold Test

Dimensional Inspection

Functional Inspection
Safety Test

Heat Resistance Test

Electrical Safety Test

Anti-Backflow Test

Filtration Function Test

Trial Production

Raw Material Control

Composition Analysis

Color Code Inspection

Dimensional Inspection
Component Inspection

Dimensional Inspection

Visual Inspection

Functional Inspection

Material Property Test
Final Assembly

Manufacturing Special Jigs and Fixtures

Establishing SOP

(Standard Operating Procedure)
Overall Test

Functional Test

Leak Test

CEO and His Approach to Quality Management

"Product quality is achieved through the manufacturing process, not inspected into existence."

Related FAQS

TROUBLE SHOOTING

Category	Common Issue	Solution
Pre Rinse Faucet	Hose clogging	1.Turn off water supply and remove the hose. 2.Flush the hose with high-pressure water or use a hose cleaning brush to clean. 3.Install a pre-filter to prevent debris buildup.
	Abnormal water pressure	1.Check for debris in the pressure regulator; clean or replace if necessary. 2.Adjust the pressure regulator to optimal pressure, avoiding extreme settings. 3.Replace the pressure regulator if damaged.
	Low water flow	Check for debris in the inlet, outlet, or aerator; clean if clogged.
	Spray head clogging	1.Remove the spray plate. 2.Soak the plate in a solution of baking soda, white vinegar, and water; boil, then cool for 10 minutes to descale. / Use a needle tool to unclog.
	Leakage at connection points	Inspect threaded joints for looseness or rubber gaskets for damage; tighten or replace gaskets if needed.
	Loose body	Check if the locking nut or screws are loose and tighten them if necessary.
	Stuck switch	1.Shut off angle valve and remove switch cover. 2.Inspect for debris, clean and apply lubricant.
Sensor Faucet	Sensor failure (no response or indicator light off)	1.Replace the battery (for battery-powered models) or check AC adapter connection. 2.Clean infrared window with a soft cloth to remove scale or debris. 3.Replace infrared sensor if issue persists. 4.Disassemble, clean, or replace the solenoid valve core, spring, and other components as needed.
	Continuous water flow or incomplete shutoff	1.Check the inlet strainer for debris and clean it if necessary. 2.Disassemble valve body, clean valve core and diaphragm, or replace solenoid valve if needed. 3.Install or adjust a pressure regulator.
	Low water flow	1.Verify if the supply water pressure is adequate. 2.Check if the inlet strainer or supply pipes are deformed or clogged.
Metering Faucet	No water flow or abnormal delay time after pressing	1.Disassemble button assembly to remove scale or debris. 2.Replace worn springs or seals. 3.Clean inlet filter and aerator.
Metering Faucet	Failure to auto shutoff	Disassemble valve body; replace worn springs or seals.
Standard Faucet	No water flow	Check if all water supply valves are fully open.
General Maintenance: 1.Regular Cleaning: Monthly cleaning of sensor windows, mechanical press parts and filters to prevent scale and debris buildup. 2.Avoid Hard Impacts: Protect sensors or mechanical components from physical damage. 3.Check Power/Battery: Replace batteries (for sensor models) periodically to ensure stable circuitry. 4.Water Quality Management: Install a pre-filter to reduce sediment impact on valve cores. 5.For unresolved issues (e.g., circuit board or solenoid valve failure), contact after-sales service or professionals.

QUALITY IS OUR FOUNDATION

Solemn Promise

Bestware Adhere Strictly to Standardized Procedures

New Product Development Quality Control

Mass Production Quality Control

After Sales Quality Control

Sample Test

Trial Production

CEO and His Approach to Quality Management

Related FAQS

TROUBLE SHOOTING

General Maintenance:

Products

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