Quality Control at Bestware: Ensuring Wholesale Rinse Units Excellence

Solemn Promise

100% Product Qualification Rate at Factory Shipment!

100% Customer Complaint Resolution Rate!

100% Metal Components Utilize 304/316 Stainless Steel (Unless Specified Otherwise)!

Ergonomic Details for an Exceptional User Experience!

"Quality is the result of the production process, not just the outcome of inspections." is the core philosophy of Bestware's quality management. Quality management is deeply ingrained in every detail of our research and development, as well as production processes, rather than merely relying on final inspection stages. We are committed to ensuring excellence at every step, utilizing ATEQ high-precision leak detectors to achieve 100% leak-free products, accompanied by a comprehensive quality control system that spans from new product development to bulk production, ensuring that every product is a masterpiece.

Bestware Adhere Strictly to Standardized Procedures

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New Product Development Quality Control

At the nascent stage of product development, we are committed to fundamentally ensuring the practical effectiveness and solid reliability of our products through meticulous design and deep insights into customer needs. Before mass production, we rigorously test every sample to identify and eliminate flaws in the design phase, ensuring products exceed customer expectations and set a strong foundation for successful production.
Mass Production Quality Control

Thoroughly examines and analyzes the monitoring data collected during the production process, aiming to precisely enhance product quality, effectively increase production yield, and significantly reduce delays, thereby ensuring efficient and smooth production.
After Sales Quality Control

Good products need solid after-sales management. We've built an efficient control system for continuous improvement and customer satisfaction.

At the nascent stage of product development, we are committed to fundamentally ensuring the practical effectiveness and solid reliability of our products through meticulous design and deep insights into customer needs. Before mass production, we rigorously test every sample to identify and eliminate flaws in the design phase, ensuring products exceed customer expectations and set a strong foundation for successful production.

Sample Test

Functional Test

Assembly Test

Usage Test
Strength Test

High Temperature Test

High Pressure Test

Life Cycle Test

Load Test(hose)

Tensile Test
Appearance Test

Salt Spray Test

Acid Resistance Test

Adhesion Test
Mold Test

Dimensional Inspection

Functional Inspection
Safety Test

Heat Resistance Test

Electrical Safety Test

Anti-Backflow Test

Filtration Function Test

Trial Production

Raw Material Control

Composition Analysis

Color Code Inspection

Dimensional Inspection
Component Inspection

Dimensional Inspection

Visual Inspection

Functional Inspection

Material Property Test
Final Assembly

Manufacturing Special Jigs and Fixtures

Establishing SOP

(Standard Operating Procedure)
Overall Test

Functional Test

Leak Test

CEO and His Approach to Quality Management

"Product quality is achieved through the manufacturing process, not inspected into existence."

Related FAQS

TROUBLE SHOOTING

Category	Common Issue	Solution
Pre Rinse Faucet	Hose clogging	1. Turn off the water supply; remove the hose and filter washer; 2. Flush the inside of the hose and filter washer with high-pressure water.
	Low water flow	1. Remove the aerator. 2. Inspect the aerator for debris and clean it if clogged.
	Spray head clogging	1. Remove the V-shaped spray nozzle from the spray valve. 2. Use water pressure to flush out the spray plate, then remove the inner and outer O-rings. 3. Clean the V-shaped nozzle. 4. Descale the spray plate by soaking it in a solution of baking soda, white vinegar, and water. Heat until boiling, then let it cool for 10 minutes. / Use a metal needle tool to clear blockages.
	Leakage at connection points	1. Remove the leaking connection point. 2. Check whether the O-ring is damaged, then replace the O-ring and tighten the fitting.
	Loose body points	Check if the locking nut or screws are loose and tighten them if necessary.
	Stuck handle	1.Shut off angle valve and remove switch cover. 2. Inspect for debris, clean it, and apply lubricant.
Sensor Faucet	Sensor failure (no response or indicator light off)	1. Disconnect the faucet from the battery pack. 2. Replace the batteries (for battery-powered models) or check the connection of the AC power adapter. 3. Wipe the infrared sensor window with a soft cloth. 4. Replace the solenoid valve core.
	Continuous water flow or incomplete shutoff	Replace the solenoid valve core.
	Low water flow	1. Remove the solenoid valve core and check the inlet filter for debris; clean it if necessary. 2. Remove the aerator; clean it if clogged. 3. Check the water supply line for deformation or blockage.
Metering Faucet	No water flow or abnormal delay time after pressing	1. Remove the push-button valve. 2. Replace the push-button valve. 3. Remove the aerator to inspect for blockages and clean if necessary.
Metering Faucet	Failure to auto shutoff	Replace the valve core.
Standard Faucet	No water flow	Check if all water supply valves are fully open.
General Maintenance: 1.Regular Cleaning: Monthly cleaning of sensor windows, mechanical press parts and filters to prevent scale and debris buildup. 2. Avoid Hard Impacts: Protect sensors or mechanical components from physical damage. 3. Check Power/Battery: Replace batteries (for sensor models) periodically to ensure stable circuitry. 4. Water Quality Management: Install a pre-filter to reduce sediment impact on valve cores. 5. For unresolved issues (e.g., circuit board or solenoid valve core damage), contact after-sales service or qualified technicians.

View more videos, please click to support-troubleshooting guide

QUALITY IS OUR FOUNDATION

Solemn Promise

Bestware Adhere Strictly to Standardized Procedures

New Product Development Quality Control

Mass Production Quality Control

After Sales Quality Control

Sample Test

Trial Production

CEO and His Approach to Quality Management

Related FAQS

TROUBLE SHOOTING

General Maintenance:

Products

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